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Pocket dialing a problem for police

“When 9-1-1 is called, emergency services will respond, unnecessary calls place a huge burden on those resources and could prevent a speedy response to a real emergency, resulting in a potential tragedy.”
cellphone pocket dial shutterstock_217511419 2016

OPP say "pocket dialing", accidental dials and children playing with phones, account of up to 90 percent of all non-emergency calls they receive.

West Parry Sound OPP responded to 384 calls of 9-1-1 during the first six months of this year.

That's a 16% decrease compared to 457 calls during the same period in last year.

But of those 60 to 90 percent were calls placed of a non-emergent nature. 

9-1-1 is for emergencies only say police.

Here are some tips to avoid unnecessary calls:

  • Lock mobile phones or place them on “stand-by” by using the keypad lock feature. If your mobile has a 9-1-1 auto-dial feature, you may be able to disable it. Check the user manual to see if your phone has the ability;
  • Don’t program 9-1-1 into your speed dial. It only takes a second to dial 9-1-1;
  • Do not place your cell phone in a position where keys can accidentally dial. Use a case or holster to protect it when you put it away;
  • Do not let children play with a household phone or old cell phones. If a phone has a battery in it, even if it is out of minutes or does not have a contract or service, it can still dial 9-1-1.

Detachment Commander Peter Peever says “When 9-1-1 is called, emergency services will respond, unnecessary calls place a huge burden on those resources and could prevent a speedy response to a real emergency, resulting in a potential tragedy.”